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Parent/Guardian Participation

Parent involvement is an important aspect of our child development program. Young children thrive when their families are part of their daily learning. All parents and caregivers benefit from the parent/school/staff interactions and activities that take place at Baby Cakes. Because we believe in the importance of staying connected and value parental feedback, a suggestion box is located in the lobby for parents to share ideas, concerns, or suggestions to improve our program. You can also download our mobile application on your phone in order to submit suggestions and access other important information.


Notes, artwork, newsletters, etc. will be left in your child’s mailbox in their classroom. Please check your mailbox daily. A prompt response to office communications is requested. If you do not see your child’s teacher upon arrival or departure and would like to speak to them, please feel free to leave a message in their mailbox along with home numbers and the best time to contact you. Every effort will be made to respond promptly.



Parent complaints or concerns should be brought to the attention of the child’s classroom teacher. If the parent feels that the concern has not been addressed by the teacher in a timely manner, then it should be brought to the attention of the Assistant Director, Director or the Baby Cakes team. You can reach the corporate team by emailing


Group parent workshops are held on a regular basis, planned as a collaborative effort between parents and staff. Topics vary depending on interest and suggestions. Advance notice is given, and childcare is always provided for these meetings.



Parent conferences are held at least twice per year for all children in our program. In addition to regular conferences, parents and teachers can request a special conference at any time. Parents and teachers will review the child’s progress, learning strategy, interests, as well as any challenges or difficulties the child may be experiencing either inside or outside of the classroom. During the conference, parents and teachers will collaborate to develop an individualized approach to further the child’s development. 


Late Fees

Baby Cakes closes at 6pm.  Any parent who arrives after 6pm will be charged the following late fees:

$2.00 per minute up to 7:00pm
At 7pm, the local Police Department will be notified that a child has been left at the center.

Our center reserves the right to take the child(ren) to the nearest police station if center staff are unable to reach a parent or designee. Outside authorities, such as Bright from the Start Child Services, will also be made aware of the situation.

Our program does not permit the use of abusive disciplinary methods, under any circumstances.


When a child is having difficulty exhibiting self-control on a regular basis (more than one week duration), a meeting will be scheduled with the parents or caregivers. If the child still displays similar behavior after three meetings between the teacher and parents, the teacher will request an interdisciplinary team meeting. This team includes, but is not limited to: the teachers, the parents/caregivers, the Director, an Assistant Director, nurse, and outside consultants if necessary. This team will discuss the development of the child, the identified issues, and what intervention is in the best interest of the child. The parent/guardian is always invited to partner with staff in supporting change and a deeper understanding of the child’s struggles. 


Class Visits

Our center has an open-door policy. We invite parents to come into the classroom at any time in order to observe their child and volunteer - we just ask that the parents do not visit during nap time, so that all children are afforded the opportunity to rest without disturbance.      

Field Trips & Excursions​

Field trips are a part of our curriculum. No child will be permitted to go on a field trip without a signed permission slip that is returned to the teacher by the specified deadline. Parents will be notified in advance of upcoming field trips - they happen monthly and will be focused on that month’s classroom “theme.”  All parents and family members are encouraged to attend all field trips.


We recognize that as you participate in our program, you share very confidential and private information with Baby Cakes. All forms and information we collect are considered confidential. They can only be viewed by appropriate staff and designated external consultants and reviewers, including our funders and legal regulatory bodies. These records are secured in locked file cabinets, as well as in our management information system on the computer. Persons will NOT be given access to the information without your written consent, unless it becomes necessary in order to ensure you or your child’s safety and welfare.



The need for disciplinary action seldom occurs in an environment where reasonable limitations exist. Children are usually focused on activities that they find challenging and enjoyable. The teachers keep the children involved in exploration by offering new and exciting activities daily. However, occasional problems requiring the use of positive guidance do arise. Teachers will use non-physical guidance techniques that help children learn to solve problems, talk about their feelings, and use their developing language and negotiating skills in helpful ways.

At times, it may be appropriate to ignore some behaviors or to redirect a child to a more appropriate activity. A brief period of quiet time may be used so that the child can calm down and the teacher can delve deeper into what occurred. This aids a child in establishing a self-regulation of their feelings. Teachers help children to rejoin the group slowly with a calming, one-to-one or small group activity.


A child’s redirection time will be based on their age, one minute per year of life. (Example: 1 year = 1 minute. 2 years = 2 minutes, etc.)  

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